Privacy Policy - Hurghada Star

Privacy Policy – Hurghada Star

At Hurghada Star, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services or visit our website.

1. Who We Are
Hurghada Star is a tour agency based in Hurghada, Egypt, offering excursions and travel experiences across the region. Our goal is to make your experience smooth, safe, and memorable.

2. Information We Collect
We collect personal information when you:

Book an excursion or service with us
Fill out a form on our website
Contact us via email, phone, or chat
Subscribe to our newsletter

The information we may collect includes:

Full name
Contact details (email address, phone number)
Payment information (processed securely via Paymob)
Passport or ID details (if required for certain excursions)
Preferences or special requests related to excursions

3. How We Use Your Information
We use your information to:

Process bookings and payments
Send booking confirmations and updates
Provide customer support
Improve our services and personalize your experience
Send promotional emails (only with your consent)

4. Payment & Third-Party Services
We use Paymob to securely process payments. Your payment details are encrypted and never stored on our servers.

Other third-party services (such as social media platforms or analytics tools) may collect data in accordance with their own privacy policies.

5. Data Security
We implement appropriate security measures to protect your data, including SSL encryption and restricted access to personal information.

6. Cookies & Website Analytics
Our website may use cookies to enhance your browsing experience and collect usage data for analytics purposes. You can disable cookies in your browser settings if you prefer.

7. Your Rights
You have the right to:

Access the personal data we hold about you
Request corrections or updates to your information
Request deletion of your data (where applicable)
Opt out of marketing communications

To exercise these rights, contact us at info@hurghadastar.com.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact:

Hurghada Star Tours
Email: info@hurghadastar.com
Phone: +20 1009408015
Website: www.hurghadastar.com